Open Your Store
Set up your digital storefront on ArcardeMall
Your store will be reviewed and approved before going live. Usually within 24 hours.
From here to your first order
- Create your ArcardeMall accountRegister with an email address or your Ugandan phone number. One account covers both buying and selling.
- Describe your storeGive the store a name, pick the category your goods fall under, and add the WhatsApp number customers should reach you on.
- Choose a planPlans differ in how many products you can list. You can change plan later as the store grows.
- Submit for reviewWe check the store details before it goes live. Approval usually takes under 24 hours.
- List your products and start sellingAdd products with photos and prices in UGX. Orders arrive with the buyer already paid into escrow, and boda-boda delivery is arranged from the app.
Questions sellers ask
- What does it cost to sell on ArcardeMall?
- A monthly plan fee based on how many products you list, plus a commission on each completed sale. Both are shown before you submit the store, and there is no charge for listing a product that does not sell.
- How and when am I paid?
- Buyers pay into escrow when they order. Once delivery is confirmed the money is released to your mobile-money account. You can follow every movement in the vendor dashboard ledger.
- Do I need a registered business to sell?
- No. Individual traders and market stalls can open a store. You do need a working Ugandan mobile-money number to receive payouts.
- Who delivers the orders?
- Registered boda-boda riders on the platform. You hand the parcel to the assigned rider; the buyer confirms receipt with a delivery code.
- How long does approval take?
- Usually under 24 hours. You will be emailed as soon as the store is live.