Contact us

WhatsApp is the fastest way to reach us. Email is best for anything that needs a record — a dispute, a data request, a partnership.

1. WhatsApp

+256790349372 — for order problems, delivery questions and help using the site.

Have your order number ready if the question is about an order; it is at the top of the order in your dashboard.

2. Email

info@omeganodes.ai reaches support, vendor onboarding, press and partnerships.

For a data access, correction or deletion request under the Data Protection and Privacy Act 2019, write to info@omeganodes.ai — or use the self-service export and deletion tools in your account, which are immediate.

3. Registered address

Omega Nodes Company Ltd
trading as ArcardeMall
Luweero, Luweero District, Uganda
URA TIN 1058723166

4. Reporting a problem with a vendor, rider or listing

Use the report control on the listing or the order rather than email: it attaches the record we need to act, and it reaches the moderation queue directly.

If someone is in immediate danger, contact the Uganda Police Force first. We will cooperate with a lawful request, but we are not an emergency service.